Terms & Conditions
Last Updated: 1 January 2026
Welcome to AUVÉ. By accessing or using our website auve.ae, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.
1. General
This website is operated by AUVÉ. Throughout the site, the terms “we”, “us”, and “our” refer to AUVÉ. By visiting our website or purchasing products from us, you engage in our services and agree to comply with these Terms & Conditions, along with any additional policies referenced herein.
We reserve the right to update, change, or replace any part of these Terms at any time. Continued use of the website following any changes constitutes acceptance of those changes.
2. Products & Pricing
We make every effort to display product descriptions, images, and pricing accurately. However, slight variations in color or appearance may occur due to photography or screen settings.
Prices are subject to change without notice. We reserve the right to correct any errors, inaccuracies, or omissions and to cancel orders arising from such errors, including pricing or availability issues.
3. Orders & Payments
All orders placed through our website are subject to product availability and successful payment authorization. Once an order is placed, you will receive an order confirmation via email.
We reserve the right to refuse, cancel, or limit any order at our discretion, including orders that appear fraudulent, unauthorized, or in violation of these Terms.
4. Shipping & Delivery
Shipping times and delivery estimates vary depending on your location. While we aim to dispatch orders promptly, AUVÉ is not responsible for delays caused by courier services, customs processing, incorrect delivery details provided by the customer, or circumstances beyond our control.
For full shipping details, please refer to our Shipping Policy.
5. Returns, Refunds & Exchanges
Returns, refunds, and exchanges are subject to our Returns & Refund Policy. By placing an order with AUVÉ, you acknowledge and agree to the terms outlined in that policy.
6. Intellectual Property
All content on this website, including but not limited to images, designs, logos, text, graphics, and layout, is the intellectual property of AUVÉ and is protected by applicable copyright and trademark laws.
You may not copy, reproduce, distribute, or use any content without prior written permission from AUVÉ.
7. User Conduct & Responsibilities
You agree not to use our website for any unlawful purpose or in any way that may harm AUVÉ, its customers, or third parties. Providing false information, abusing return policies, or engaging in fraudulent activity may result in order cancellation, account suspension, or refusal of future service.
8. Limitation of Liability
To the fullest extent permitted by law, AUVÉ shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products, including but not limited to loss of profits, data, or business interruption.
9. Governing Law & Jurisdiction
These Terms & Conditions are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.
10. Contact Information
For questions regarding these Terms & Conditions, please contact us at:
Email: support@auve.ae
Website: auve.ae
Location: Dubai, United Arab Emirates