International Customs & Imports

As AUVÉ ships internationally from the UAE, please be aware that your order may be subject to customs duties, import taxes, or fees imposed by your destination country. These charges are determined by your local customs authority and must be paid upon delivery of your order.

As the customer, you are responsible for any applicable import duties, customs clearance fees, value-added tax (VAT), or additional charges required by your country. Payment of these charges is necessary to release your shipment from customs.

Please note that the price displayed at checkout reflects the purchase price of your items only. It does not include any customs duties, taxes, or additional import charges. If required, your local carrier or customs authority will notify you regarding any outstanding fees.

AUVÉ has no control over customs processes, regulations, or charges, and we are unable to estimate the exact cost or determine whether fees will apply, as this varies from country to country.

In the event that customs charges are refused, unpaid, or declined by the customer, any applicable handling, return shipping costs, or unpaid charges may be deducted from any eligible refund or store credit.

Important:

Customs policies vary worldwide. If you are unsure whether your order will incur import fees, we recommend contacting your local customs office for clarification before placing your order.

By placing an international order with AUVÉ, you acknowledge and accept responsibility for any customs duties and import taxes that may apply in your country.

For any assistance, our support team is happy to help.
Email: support@auve.ae