Shipping Policy

Your order is our priority and will be prepared with care. Please allow 1–2 business days for processing before dispatch. During promotional periods, Ramadan, Eid and seasonal peaks, please allow an additional 2–4 business days.

UAE Shipping

Free UAE shipping on orders over AED 399

Standard Delivery
Delivery Time: 1 – 2 Business Days
Shipping Fee: Calculated at checkout
Free Shipping during special promotions or qualifying order amounts.

Express Delivery (Where Available)
Delivery Time: Same Days
Additional charges may apply.

*Delivery times may vary depending on region and courier processing.

GCC & International Shipping

Express International
Estimated Delivery: 3 – 5 Business Days

Standard International
Estimated Delivery: 7 – 10 Business Days

Delivery times may vary depending on country, customs processing and logistics conditions.

Order Processing & Holidays

Orders are not processed on weekends, UAE public holidays, or international holidays affecting courier networks. If your order is time-sensitive, please contact us.

Customs & Duties

International shipments may be subject to customs duties or taxes according to destination country regulations. These charges are the responsibility of the customer.

Order Tracking

Once shipped, you will receive an email with your tracking details so you can follow your delivery.

Need Support?

We are here to help with any shipping or delivery queries.
Email: support@auve.ae
Instagram: @auvedxb